{"id":990,"date":"2018-10-05T15:50:45","date_gmt":"2018-10-05T05:50:45","guid":{"rendered":"https:\/\/yellow.sensis.wpengine.com\/?post_type=hub&#038;p=990"},"modified":"2025-04-04T20:43:27","modified_gmt":"2025-04-04T09:43:27","slug":"small-business-hero-of-the-month-sparkies-with-a-solid-digital-marketing-plan","status":"publish","type":"hub","link":"https:\/\/www.yellow.com.au\/business-hub\/small-business\/small-business-hero-of-the-month-sparkies-with-a-solid-digital-marketing-plan\/","title":{"rendered":"Small business hero of the month \u2013 Fixzit."},"content":{"rendered":"<p>Fixzit Plumbing and Electrical is a local family owned franchise business that\u2019s been around since 1984. Today there are 40 instantly recognisable Fixzit branded service vans and trucks on the road servicing Brisbane.<\/p>\n<h2><strong>Customer focused.<\/strong><\/h2>\n<p>The key to their success is simple, but takes constant work and dedication \u2013 good old fashioned customer service. They:<\/p>\n<ul>\n<li>Turn up on time<\/li>\n<li>Guarantee their work<\/li>\n<li>Clean up on completion<\/li>\n<li>Go above and beyond to ensure all our client\u2019s needs are met<\/li>\n<\/ul>\n<p>By doing this for over 34 years the team has built up an enormous base of loyal customers.<\/p>\n<p><a href=\"https:\/\/www.yellow.com.au\/business-hub\/small-business-hero-of-the-month-sparkies-with-a-solid-digital-marketing-plan\/attachment\/warren-faulks\/\" rel=\"attachment wp-att-993\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-993 size-medium\" src=\"https:\/\/www.yellow.com.au\/wp-content\/uploads\/sites\/2\/2018\/10\/Warren-Faulks-200x300.jpg\" alt=\"Warren Faulks\" width=\"200\" height=\"300\" srcset=\"https:\/\/www.yellow.com.au\/wp-content\/uploads\/sites\/2\/2018\/10\/Warren-Faulks-200x300.jpg 200w, https:\/\/www.yellow.com.au\/wp-content\/uploads\/sites\/2\/2018\/10\/Warren-Faulks-600x900.jpg 600w, https:\/\/www.yellow.com.au\/wp-content\/uploads\/sites\/2\/2018\/10\/Warren-Faulks-427x640.jpg 427w, https:\/\/www.yellow.com.au\/wp-content\/uploads\/sites\/2\/2018\/10\/Warren-Faulks-768x1152.jpg 768w, https:\/\/www.yellow.com.au\/wp-content\/uploads\/sites\/2\/2018\/10\/Warren-Faulks-682x1024.jpg 682w, https:\/\/www.yellow.com.au\/wp-content\/uploads\/sites\/2\/2018\/10\/Warren-Faulks-scaled.jpg 1706w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/a><\/p>\n<h2><strong>Birthed before Facebook.<\/strong><\/h2>\n<p>Starting off in an era before email, let alone digital marketing, it\u2019s been a challenge for the guys to ensure their franchisees adapt to the online world. They\u2019ve spent a lot of time developing a strong online profile for their brand in response to the overwhelming use of Google. Online tools include a dynamic website, Facebook promotions, targeted email campaigns and online advertising.<\/p>\n<h2><strong>The best of both worlds.<\/strong><\/h2>\n<p>While Fixzit has moved with the times, using the multiple ways to connect online to their advantage, this is combined with an appreciation for the human aspect of their business. They sponsor school events and sporting organisations in their local areas and also assist with programs created to assist the ageing community. And the team never forget their customer heartland, staying connected with loyal customers via regular news, special offers and a simple \u2018thank-you\u2019 Christmas card.<\/p>\n","protected":false},"author":12,"featured_media":993,"parent":0,"menu_order":0,"template":"","class_list":["post-990","hub","type-hub","status-publish","has-post-thumbnail","hentry","small-business-small-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.0.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Small business hero of the month \u2013 Fixzit | Yellow Pages<\/title>\n<meta name=\"description\" content=\"Fixzit Plumbing and Electrical is a family owned small business that\u2019s been around since 1984. Read the amazing story of Fixzit&#039;s success.\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yellow.com.au\/business-hub\/small-business\/small-business-hero-of-the-month-sparkies-with-a-solid-digital-marketing-plan\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Small business hero of the month \u2013 Fixzit | Yellow Pages\" \/>\n<meta property=\"og:description\" content=\"Fixzit Plumbing and Electrical is a family owned small business that\u2019s been around since 1984. 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